Regional Crisis Hotline: (888) 544-9986

Greater Columbia Behavioral Health, LLC

Toll-Free Customer Service Line: (888) 545-3022

GCBH Consumer Information

Managed Care Organization Contact Information

Contact guides and directories for the MCOs in the Greater Columbia region


Wellpoint's Contact Directory

Formerly Amerigroup


Coordinated Care's Directory

CHPWCHPW's Contact Guide

MolinaMolina's Contact Guide



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Behavioral Health Advocacy

A Behavioral Health Advocate, also called an ombudsman or ombuds, is an individual employed by Peer Washington who has lived experience of navigating within the behavioral health system. An Advocate is equipped to assist individuals with any concerns they may have regarding services they are receiving from a behavioral health service provider. They are also able to assist individuals who are experiencing barriers accessing behavioral health care. An Advocate’s role is to support an individual with the information, tools, and resources they need to advocate on their own behalf, or when requested by the individual, to step in to mediate or advocate on an individual’s behalf with a service provider.

Greater Columbia Region's Behavioral Health Advocate:

Alyssa Cruz

Phone: (509) 808-9790


GCBH's Regional Peer Support Program

Washington Recovery Help Line

(866) 789-1511



WISe is a voluntary service that takes a team approach to meeting your child's needs. It provides intensive mental health services to support your child and helps your family reach your goals. Learn more at the Washington State Health Care Authority website.

HCA's WISe Manual

HCA's WISe Quality Plan


An acronym for Family, Youth, & System Partner RoundTables.  These roundtables create a platform for family, youth, and system partners to collaborate, listen, and incorporate the family and youth voice of the community into decision making at the state level.  Learn more at Southeast Washington FYSPRT's website.

Additional Resources

Washington State Health Care Authority

988 Suicide and Crisis Lifeline:

Dial 988

Mensajes en espanol del 988 para compartir en las redes sociales

Children's Long-Term Inpatient Program (CLIP)

Cross System Resource List

Drug Information Sheets from the DEA

Hojas Informativas de Drogas

American Psychiatric Association

Bazelon Center for Mental Health Law
Legal Advocacy for the Civil Rights and Human Dignity of People with Mental Disability

Substance Abuse and Mental Health Services Administration (SAMHSA)

SAMHSA's Service Locator

National Institute of Mental Health

Partnership Access Line (PAL) - A telephone-based child mental health consultation system funded by the state legislature, being implemented now in Washington State. PAL employs child psychiatrists, child psychologists, and social workers affiliated with Seattle Children's Hospital to deliver its consultation services.

Mental Health Net Directory
The Award-Winning Guide to Mental Health, Psychology, and Psychiatry Online

NAMI (National Alliance on Mental Illness)

Tri-Cities NAMI

NAMI Yakima


Revised Code of Washington (RCW)

Code of Federal Regulations (CFR)

Washington Administrative Codes (WAC)

Integrated Behavioral Health Re-Entry Resources

Washington Community Mental Health Council

Family Initiated Treatment


Los Institutos Nacionales de Salud

Safe Medication Return